Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All delivery charges are different depending on the shipping country, to find out your shipping charge, place your products into the basket and click the “Calculate shipping” button and enter your address to see your shipping charge. For large orders please contact us for shipping discounts..

Which payment methods are accepted in the Online Shop?

We accept card payments

We accept BACS payments (funds need to be cleared in our bank before goods are despatched)

We accept cash on collection

How long will delivery take?

Goods are delivered within 10 to 14 working days from the day you place an order to purchase the Goods.

How secure is my payment card? Is my data protected?

Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

What exactly happens after ordering?

You will receive a confirmation email with all the relevent information about your order, you can track you order using the track your order page.

Do I receive an invoice for my order?

If you require an invoice, once you have placed the order just reply to the confirmation emial & request an invoice.

Send us an email

Use the contact form below with any questions and we will get back to you ASAP.